As a result of the feedback, we've developed some improvements to the software. During that time we've been listening to our customers. Internet capability) at mcdonalds.co.uk/monopoly or via My McDonalds app in any.Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. Physical Description As shown in figure 2, the My Passport Ultra for Mac drive has: A USB 3.1 interface port.WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not ShowingMONOPOLY VIP AT McDONALDS 2021 UK PROMOTION CONSUMER RULES (Rules). If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems.
![]() ![]() Instructions For My Passport Install BUS ControllersWhenSo the best way is to update its driver via the following three paths:#1. Update WD External Device Driver & Reinstall BUS ControllersWhen the WD Passport drive is not working, it might be caused by the outdated device drivers. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.Fix 5. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. Reconnect the WD drive via a new USB hub or to a new PC. The problem is with the USB cable.Step 2. Right-click the top Value and click "Copy".Step 7. Go to the Details tab, set Property to "Hardware Ids".Step 6. Right-click on Unknown or not working WD external hard drive, select "Properties".Step 5. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.See if the WD external hard drive is shown as an "Unknown" device.Step 4. Right-click on the Windows icon and select "Device Manager".Step 3. Connect the problematic WD external hard drive to your PC.Step 2. So you can try to uninstall and reinstall USB controllers:Step 1. Select "Search automatically for updated driver software", wait for the process to complete.When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. Expand Device Manager and right-click the WD My Passport Ultra drive.Step 4. Update WD Device Driver from Device Manager:Step 1. Right-click on the Windows icon and select "Device Manager".Step 2. And everything shall work fine with your WD My Passport Ultra drive.#2. Within the Warranty: Send WD external disk back to its manufacturerPart 3. Get Data Off WD External Disk and Format It to Work AgainIf your WD hard drive shows up and you can access the disk again. Beyond the Warranty: Send WD external disk for repair in a local repair center Send "Unknown" & Not Detected WD External Hard Disk for RepairIf your WD external hard drive displays as "Unknown" in disk management, the last thing you can try is to send the disk for repair. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Notice: If the WD external hard drive is still not showing up in both File Explorer and Disk Management after trying all these solutions, send your drive for repair as shown in Fix 3. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select "Uninstall device".Repeat to uninstall each USB controller one by one.Step 3. Recover lost files from WD drive with EaseUS file recovery software.Note that, if you lost some valuable files during the process, don't worry. Open and copy data from your WD hard drive to another storage device as a backup. Get Data Off WD External Hard DriveHere are two ways that you can fully get files from your WD external hard drive: Microsoft office 2016 free download for mac full versionMake Your WD External Hard Drive Show Up and Work NowOn this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.As a beginner, we suggest that you follow the whole guide one by one. Run EaseUS Data Recovery Wizard and choose the exact external drive where you lost data.After this, you can save the data back to your WD external hard drive again. Since you're going to recover data from an external hard drive, you need to correctly connect the drive to your Windows computer. Why is my external hard drive not showing up?Accordingly, many reasons may cause your external hard drive not showing up. If you need more space, delete some useless files on it to free up space.3. You'll get a satisfying answer:If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. People Also AskFor further issues related to the WD passport, check the questions and answers below. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data. External hard drive contains file system error, bad sectors, or virusFor a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7. External hard drive has no drive letter External hard drive is doesn't contain a volume The external hard drive is not connected to the PC correctly
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